{"id":1452,"date":"2020-05-27T20:02:11","date_gmt":"2020-05-27T14:02:11","guid":{"rendered":"http:\/\/dev2.betterdocs.co\/?p=1452"},"modified":"2020-06-11T15:17:34","modified_gmt":"2020-06-11T09:17:34","slug":"instant-answer-wordpress-betterdocs","status":"publish","type":"post","link":"https:\/\/dev2.betterdocs.co\/ro\/instant-answer-wordpress-betterdocs\/","title":{"rendered":"Cum s\u0103 furnizezi r\u0103spuns instantaneu \u00een documenta\u021bia WordPress folosind BetterDocs"},"content":{"rendered":"<p><a href=\"http:\/\/dev2.betterdocs.co\/ro\/docs\/configure-instant-answer-betterdocs\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>R\u0103spuns instant<\/strong><\/a> te ajut\u0103 s\u0103 ob\u021bii imediat r\u0103spunsul doar c\u0103ut\u00e2nd-o. \u00cen orice pagin\u0103 a bazei de cuno\u0219tin\u021be, acest suport instantaneu func\u021bioneaz\u0103 ca un rapel pentru a ghida publicul. Nu trebuie s\u0103 cutreiere peste tot pentru a g\u0103si o solu\u021bie perfect\u0103. Acesta va oferi asisten\u021ba de documentare adecvat\u0103 vizitatorilor dvs. imediat. Vizitatorii dvs. vor putea s\u0103-\u0219i dea p\u0103rerea valoroas\u0103 prin intermediul acestui formular. \u0218i cu siguran\u021b\u0103 acest lucru v\u0103 va ajuta s\u0103 cre\u0219te\u021bi calitatea documenta\u021biei dvs. \u0219i v\u0103 va \u00eencuraja s\u0103 face\u021bi mai bine \u00een viitor.<\/p>\n<p>E\u0219ti curios s\u0103 afli despre aceast\u0103 caracteristic\u0103 special\u0103 a <a href=\"http:\/\/dev2.betterdocs.co\/ro\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>BetterDocs<\/strong><\/a>? Apoi, s\u0103 afl\u0103m mai multe despre asta mai jos!<\/p>\n<p><!--more--><\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/How-To-Provide-Instant-Answer-And-Delight-Customers-Using-Knowledge-Base.png\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-388541 size-full\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/How-To-Provide-Instant-Answer-And-Delight-Customers-Using-Knowledge-Base.png\" alt=\"How To Provide Instant Answer In WordPress Documentation Using BetterDocs\" width=\"1280\" height=\"720\" title=\"\"><\/a><\/p>\n<h2>Ce vor oamenii de la un sistem de asisten\u021b\u0103 pentru clien\u021bi?<\/h2>\n<p>\u00cen lumea rapid\u0103 de azi, ai nevoie<strong>\u00a0solu\u021bii instantanee<\/strong> pentru a v\u0103 rezolva problema. De aceea, oamenii simt necesitatea de a primi ajutor din partea clien\u021bilor. Ace\u0219tia pot apela sau genera un bilet de asisten\u021b\u0103 pentru a crea comunicare \u00een timp real. Iar clientul dore\u0219te s\u0103 ob\u021bin\u0103 o solu\u021bie f\u0103r\u0103 a continua o conversa\u021bie lung\u0103. \u00cen acest sens, clien\u021bii doresc asisten\u021b\u0103 activ\u0103 \u0219i dedicat\u0103 din partea helpdesk-ului<strong>.<\/strong> Din acest motiv, asisten\u021ba de autoservire poate fi luat\u0103 ca unul dintre cele mai bune sisteme de asisten\u021b\u0103 24\/7 pentru clien\u021bi pentru a v\u0103 ajuta baza uria\u0219\u0103 de utilizatori imediat.<\/p>\n<p>Nu numai asta, dar oamenii doresc s\u0103 ob\u021bin\u0103 solu\u021bii instantanee pentru a-\u0219i rezolva problemele f\u0103r\u0103 a lua ajutorul cuiva. Pentru c\u0103 economise\u0219te mult timp \u0219i cre\u0219te productivitatea. Noua dvs. baz\u0103 de utilizator poate primi ajutor din documenta\u021bia de auto-service <a href=\"https:\/\/wpdeveloper.net\/support-tickets-knowledge-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">reduce\u021bi automat presiunea de sprijin<\/a>. <span style=\"color: #ff0000;\"><span style=\"color: #333333;\">De aceea, proprietarii de afaceri simt nevoia <strong>Suport de r\u0103spuns instantaneu<\/strong> cu baza de cuno\u0219tin\u021be.<\/span> <\/span>\u0218i face\u021bi pagina de documentare online mai eficient\u0103 pentru a servi clien\u021bii valoro\u0219i.<\/p>\n<h2>Cum func\u021bioneaz\u0103 r\u0103spunsul instantaneu \u00een baza de cuno\u0219tin\u021be<\/h2>\n<p>R\u0103spunsul instantaneu ofer\u0103 <strong>suport automat de documentare<\/strong> clien\u021bilor atunci c\u00e2nd fac o \u00eentrebare pe aceasta. Vizitatorul dvs. \u00ee\u0219i va primi solu\u021bia exact\u0103 instantaneu \u0219i va deveni mul\u021bumit. Pentru c\u0103 procesul s\u0103u de lucru este mai flexibil \u0219i demn de timp. Oric\u00e2nd, dac\u0103 utilizatorul simte nevoia s\u0103 comunice cu sau s\u0103-\u0219i lase feedback, poate face acest lucru cu ajutorul acestui suport. Deoarece unele solu\u021bii avansate de r\u0103spuns ofer\u0103 \u0219i aceast\u0103 facilitate.<\/p>\n<h3>Reduce\u021bi presiunea de sprijin<\/h3>\n<p>Acum trebuie s\u0103 v\u0103 \u00eentreba\u021bi, cum va fi r\u0103spunsul instant <strong>reduce presiunea de sprijin<\/strong>? S\u0103 presupunem c\u0103 efectua\u021bi un apel pe asisten\u021ba de asisten\u021b\u0103 sau crea\u021bi un bilet pentru a v\u0103 adresa problemelor dvs. Ce se va \u00eent\u00e2mpla \u00een continuare? \u00cen ambele cazuri, trebuie s\u0103 suferi pentru a ob\u021bine r\u0103spunsul corect la momentul potrivit. Acest lucru v\u0103 va ucide timpul, energia \u0219i productivitatea din cauza faptului c\u0103 nu ob\u021bine\u021bi solu\u021bia la ora exact\u0103. Ve\u021bi avea de suferit \u00een calitate de clien\u021bi, de asemenea, acolo unde sunte\u021bi obligat s\u0103 v\u0103 livra\u021bi munca \u00een timp util.<\/p>\n<p><span style=\"color: #333333;\"><a href=\"https:\/\/wpdeveloper.net\/knowledge-base-documentation-customer-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">Baz\u0103 de cuno\u0219tin\u021be<\/a> va ajuta la <\/span>elimina\u021bi acea dependen\u021b\u0103 din biroul de asisten\u021b\u0103. \u0218i sistemul de r\u0103spuns instant face fluxul de lucru mai fiabil \u0219i flexibil imediat. \u00cen consecin\u021b\u0103, utilizatorii pot ob\u021bine solu\u021bii instantanee f\u0103r\u0103 a lua acum ajutorul. Dac\u0103 doresc asisten\u021b\u0103 suplimentar\u0103 pentru a rezolva orice problem\u0103 tehnic\u0103 sau este nevoie de documenta\u021bie justificativ\u0103, clien\u021bii pot acum ob\u021bine cu u\u0219urin\u021b\u0103 acest birou de asisten\u021b\u0103 pentru automatizare.<\/p>\n<h3>\u00cencurajarea autoservirii<\/h3>\n<p>Continuarea conversa\u021biilor lungi pentru problema imediat\u0103 nu este deloc o munc\u0103 productiv\u0103. Asa de, <span style=\"color: #993366;\"><span style=\"color: #333333;\">educa\u021bi clien\u021bii cu<\/span> <a style=\"color: #993366;\" href=\"https:\/\/wpdeveloper.net\/display-toc-wordpress\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>Self-service<\/strong><\/a> <\/span>este o alt\u0103 abordare creativ\u0103 pentru a economisi ambele scopuri timp \u0219i energie. Ve\u021bi ob\u021bine clien\u021bi mai mul\u021bumi\u021bi cu baza de cuno\u0219tin\u021be cu sistem de r\u0103spuns instant. \u00centr-un singur loc organizat, ve\u021bi ob\u021bine sprijinul final \u0219i v\u0103 ve\u021bi cre\u0219te productivitatea.<\/p>\n<h3>Proces mai rapid de luare a deciziilor<\/h3>\n<p>Dup\u0103 cum \u0219ti\u021bi deja, scopul principal al documenta\u021biei este s\u0103 v\u0103 educa\u021bi <a href=\"http:\/\/dev2.betterdocs.co\/ro\/blog\/betterdocs-wordpress-documentation\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>clien\u021bi sau cump\u0103r\u0103tori poten\u021biali<\/strong> <\/a>despre caracteristicile, func\u021biile, utilizarea \u0219i multe altele ale produsului dvs. exclusiv. A\u0219adar, baza de cuno\u0219tin\u021be cu asisten\u021b\u0103 instantaneu v\u0103 va ajuta s\u0103 accelera\u021bi mai exact acest proces de lucru, economisind timp cu ajutorul con\u021binutului 24\/7. Clien\u021bii \u00ee\u0219i pot lua decizia corect\u0103 de a cump\u0103ra \u0219i de a rezolva problemele tehnice pe o instan\u021b\u0103 cu asisten\u021b\u0103 de r\u0103spuns instant.<\/p>\n<h3>Ob\u021bine\u021bi feedback instantaneu de la client<\/h3>\n<p>Ce-i cu clien\u021bii t\u0103i vor s\u0103 comunice cu tine s\u0103 le ofere<strong> p\u0103rere?<\/strong> Care va fi solu\u021bia? Documenta\u021bia de r\u0103spuns instantaneu la baza de cuno\u0219tin\u021be vine cu aceast\u0103 caracteristic\u0103 exclusiv\u0103. Folosind acest lucru, clien\u021bii dvs. pot oferi instantaneu feedback sau pentru a comunica direct la fa\u021ba locului. Documentarea le va oferi tot sprijinul instant pentru a construi o rela\u021bie puternic\u0103 \u0219i pentru a face produsul \u0219i serviciile dvs. mai credibile.<\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/ChatBot.gif\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-401485\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/ChatBot.gif\" alt=\"Instant Answer BetterDocs\" width=\"1091\" height=\"623\" title=\"\"><\/a><\/p>\n<h2>Introducerea r\u0103spunsului instantaneu BetterDocs<\/h2>\n<p>Dup\u0103 ce a \u0219tiut <strong>R\u0103spunde instantaneu la toate beneficiile<\/strong>, acum sunte\u021bi convins s\u0103 ob\u021bine\u021bi cea mai bun\u0103 solu\u021bie de baz\u0103 de cuno\u0219tin\u021be de WordPress, care vine cu toate aceste func\u021bii avansate, nu? <span style=\"color: #333333;\">Atunci c\u0103utarea dvs. se va \u00eencheia cu <strong><a href=\"http:\/\/dev2.betterdocs.co\/ro\/\">BetterDocs<\/a><\/strong>.<\/span> Aceasta <span style=\"color: #333333;\">vine s\u0103 v\u0103 ajute<\/span> cu toate func\u021biile \u0219i func\u021biile sale avansate pentru a sprijini sistemul de r\u0103spuns instant. Pute\u021bi construi, proiecta, analiza performan\u021bele clien\u021bilor \u00een suport de documentare instant cu un proces automat \u0219i multe altele. Acum, vom afla cum func\u021bioneaz\u0103 r\u0103spunsul instant pe site-ul dvs. de documentare online!<\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1576038057818.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-381976\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1576038057818.png\" alt=\"Instant Answer BetterDocs\" width=\"1024\" height=\"412\" title=\"\"><\/a><\/p>\n<p>R\u0103spunsul instantaneu v\u0103 va oferi audien\u021bei <a href=\"https:\/\/wpdeveloper.net\/support-tickets-knowledge-base\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>suport instant<\/strong> <\/a>oric\u00e2nd vor. Pute\u021bi face vizibil pentru toate paginile dvs. de baz\u0103 de cuno\u0219tin\u021be. Ve\u021bi putea modifica Aspectul \u0219i seta\u021bi-l a\u0219a cum dori\u021bi. Ve\u021bi ob\u021bine \u00eentreaga autoritate cu privire la modul \u00een care se va vizualiza pe site-ul dvs.<\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1576038099254.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-381977\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1576038099254.png\" alt=\"Instant Answer BetterDocs\" width=\"1024\" height=\"501\" title=\"\"><\/a><\/p>\n<p>Pute\u021bi vedea toate modific\u0103rile \u00een timp real ale sistemului dvs. de r\u0103spuns instantaneu dac\u0103 activa\u021bi func\u021bia Previzualizare Live <a href=\"https:\/\/wpdeveloper.net\/betterdocs-wordpress-knowledge-base\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>BetterDocs<\/strong><\/a>. Pute\u021bi modifica Set\u0103rile de aspect \u0219i de culori pentru a modela formularul de r\u0103spuns instantaneu dup\u0103 dorin\u021ba dvs. \u0219i pute\u021bi verifica ce modific\u0103ri au loc la un glace. Te va ajuta s\u0103 arunci un aspect uimitor activ\u00e2nd aceast\u0103 sec\u021biune.<\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1580118654188.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-401498\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/screely-1580118654188.png\" alt=\"Instant Answer BetterDocs\" width=\"1202\" height=\"613\" title=\"\"><\/a><\/p>\n<p>De asemenea, vine cu <strong>Caracteristica formularului FeedBack<\/strong> pentru a face acest lucru mai flexibil pentru utilizatorii dvs. Ei \u00ee\u0219i pot da p\u0103rerea despre un anumit con\u021binut, un document general sau pot cere orice direct din bara de chat a r\u0103spunsului instant.<\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/insta-answerj.gif\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-381972\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/insta-answerj.gif\" alt=\"Instant Answer BetterDocs\" width=\"1282\" height=\"626\" title=\"\"><\/a><\/p>\n<p><span style=\"color: #333333;\">Pe de alt\u0103 parte, pute\u021bi utiliza \u0219i instrumentul R\u0103spuns instantaneu pe site-urile care nu sunt WordPress. Pentru asta, y<\/span>trebuie doar s\u0103 folose\u0219ti caracteristica uimitoare <strong>\u00centre domenii<\/strong> pentru a activa acest sistem de asisten\u021b\u0103 instantaneu pe orice site web. Dac\u0103 dori\u021bi s\u0103 afla\u021bi mai multe despre asta, pute\u021bi verifica <a href=\"http:\/\/dev2.betterdocs.co\/ro\/docs\/betterdocs-non-wordpress\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">\u00centreb\u0103ri frecvente Doc<\/a> pe acest subiect specific. <span style=\"color: #ff0000;\"><br \/>\n<\/span><\/p>\n<p><a href=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/Cross-Domain-Integration-Snippet-1.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-393383\" src=\"https:\/\/wpdeveloper.net\/wp-content\/uploads\/2019\/12\/Cross-Domain-Integration-Snippet-1.png\" alt=\"Instant Answer BetterDocs\" width=\"1138\" height=\"608\" title=\"\"><\/a><\/p>\n<h2>Efectu\u00e2nd ultimul apel<\/h2>\n<p><a href=\"https:\/\/wpdeveloper.net\/best-wordpress-documentation-plugins\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>Site-ul bazei de cuno\u0219tin\u021be online<\/strong><\/a> v\u0103 poate ajuta vizitatorii s\u0103 ob\u021bin\u0103 asisten\u021b\u0103 instantaneu pentru a ob\u021bine solu\u021bia problemelor instantaneu. \u00cens\u0103 modul \u00een care \u00eel pute\u021bi face mai flexibil \u0219i utilizabil pentru utilizatori, aceasta este adev\u0103rata provocare. <span style=\"color: #333333;\">Odat\u0103 cu introducerea BetterDocs acum pute\u021bi implementa cu u\u0219urin\u021b\u0103 aceast\u0103 facilitate pe site-ul dvs. de documentare online. \u0218i vine cu instrumentul de r\u0103spuns instant pentru a ajuta at\u00e2t site-urile utilizatorilor WordPress, c\u00e2t \u0219i non-WordPress, a\u0219a cum am men\u021bionat anterior.\u00a0<\/span><\/p>\n<p>Dac\u0103 g\u0103si\u021bi acest blog util, atunci permite\u021bi-ne s\u0103 \u00eemp\u0103rt\u0103\u0219im experien\u021ba dvs. coment\u00e2nd mai jos. \u0218i dac\u0103 nu folosi\u021bi <a href=\"https:\/\/wpdeveloper.net\/plugins\/betterdocs\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>BetterDocs<\/strong><\/a> cu toate acestea, atunci pute\u021bi \u00eencerca \u0219i s\u0103 ave\u021bi o explozie!<\/p>\n<p><iframe title=\"Cum s\u0103 \u00eencepe\u021bi cu r\u0103spunsuri instantanee BetterDocs\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/Txv05sb3b1M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>Instant Answer helps you to get the reply right away just by searching it. In any Knowledge Base page, this instant support works like a booster to guide the audience. They don&#8217;t have to roam around everywhere to find a perfect solution. It will provide the proper documentation support to your visitors right away. Your [&hellip;]<\/p>","protected":false},"author":4,"featured_media":1447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":"","_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_selected_social_profile":[]},"categories":[62],"tags":[64,32,63,27],"_links":{"self":[{"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/posts\/1452"}],"collection":[{"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/comments?post=1452"}],"version-history":[{"count":1,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/posts\/1452\/revisions"}],"predecessor-version":[{"id":1459,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/posts\/1452\/revisions\/1459"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/media\/1447"}],"wp:attachment":[{"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/media?parent=1452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/categories?post=1452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev2.betterdocs.co\/ro\/wp-json\/wp\/v2\/tags?post=1452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}